Swamp Shop FAQ
Q: What is the WWOZ Swamp Shop?
A: The Swamp Shop is WWOZ's online store. You can place your order and we will ship directly to you anywhere in the world. We have WWOZ clothing, hats, accessories and gear for sale. Your purchases directly help support WWOZ!
Q: How are Swamp Shop items shipped?
A: All products will
arrive via USPS Priority Mail for domestic shipping and USPS First Class Mail
for international shipping. Orders are normally fulfilled within three (3)
business days after they are placed, but there are certain times of the year
when this is not possible.
Domestic orders will arrive about a week after you place your order, and international orders will take a couple of weeks or so, depending on the destination. All items are packed with 'OZ love and care!
Q: What is the Swamp Shop return policy?
A: Regular priced clothing may be exchanged with receipt and within 14 days of purchase. All items must be unused, unworn & unwashed. ALL SALE ITEMS ARE FINAL.
To return your item(s), first write to SwampShop@wwoz.org to receive further instructions. After you get the go-ahead, you will ship your item(s) to: WWOZ Swamp Shop, P.O. Box 51840, New Orleans, LA, 70151-1840. Customer will pay all return shipping costs. WWOZ is not responsible for returned items lost in the mail. After we receive your returned items, you will receive your shop credit. You may then purchase clothing in a different size, apply the credit to a different item or we can refund your credit.
Q: I'm a current member of WWOZ. Is there a discount available?
A: Why yes, there is! Just check out your membership card for details. You have been given a discount code that can apply to OZ Non-Sale items via the online Shop.
When you use it make sure to select the "Update Cart" button to apply.
Q: How can I contact the Swamp Shop with any questions?
A: Send an email to SwampShop@wwoz.org or call the Station at (504)568-1239.
Q: How awesome will I be when I sport my new ‘OZ duds around town?
A: Very awesome.